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About the role
Write functional product specifications for requirements and metric definitions for core features. Deliver modern security platform that can help reduce area of impact and prevent bad actors form accessing data. Drive partner adoption of features through best practices and on-boarding documentation as well as influence end customer decisions through documentation. Work with architects and senior staff to define improvements and the road map or guide towards these improvements on a timely fashion for the product. Solve and simplify complex problems in scale, availability, performance for security and cost areas, as the platform serves many apps at massive scale with tight SLA requirements. Work with partner teams to understand needs and translate them to well defined and prioritized scenarios & product requirements to resolve any issues. Help build strong relationships with partners as they build on our platform. Define Objectives and Key results along with metrics (KPIs) and SLAs to measure success of our platform investments. Design monitoring capabilities and telemetry to support the SLA agreements with partners. Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience. Demonstrated professional fluency in English and Spanish with the ability to communicate effectively with enterprise customers across global markets. Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
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