Principal Account-Aligned FDE AI Designer

Drive customer outcomes by shaping opportunities and translating business needs into clear, actionable technical approaches Build and deliver production-grade solutions in customer environments, demonstrating strong engineering execution and end-to-end ownership Accelerate time to value by operating effectively in ambiguity and delivering iterative, high-impact solutions Engage and influence senior stakeholders to build trust, align priorities, and guide technical and business decision-making Apply industry and customer context to tailor solutions and move beyond generic approaches Prepare and transition work to FDE crews with clear scope and strong technical direction, maintaining continuity across the engagement lifecycle Operate with an entrepreneurial mindset to navigate complex account dynamics, set boundaries, and drive urgency and accountability. Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 12+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). 6+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process. Human-centered AI design expertise, combining responsible AI principles, research rigor, and advanced design/prototyping skills to translate insights into actionable product decisions through cross-disciplinary collaboration Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end. Enjoy travel and are comfortable with travel up to 25%