Principal Product Manager - CTJ - Poly

Anticipate and analyze customer needs across multiple feature areas, using qualitative feedback and telemetry to identify patterns, uncover unmet requirements, and shape actionable problem statements for high visibility engagements. Lead cross customer and cross team engagement sessions to collect insight, validate understanding, and ensure technical and business requirements are interpreted correctly for complex, regulated, or air gapped cloud scenarios. Draft and refine product framing and strategy documents that translate ambiguous customer asks into clear scenarios, user stories, integrated workflows, and roadmap proposals spanning multiple product areas. Own roadmap definition for your feature areas, prioritizing backlogs, identifying dependencies, negotiating tradeoffs with engineering partners, and adapting plans as new customer inputs emerge. Define and track success and performance metrics for strategic customer engagements, partnering with engineering and data science teams to establish responsible telemetry, analyze outcomes, and drive data grounded decisions. Drive scenarios from private preview through public preview to general availability, partnering with Product Marketing and cross functional teams to define release criteria, customer ready narratives, and change management plans. Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. These requirements include, but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience. 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework), preferably in AI, machine learning, or a related technology domain. 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). Strong understanding of generative AI, emerging models, and application patterns.