Principal Product Manager

Working closely with engineering, design, research, applied science, data science, customer experience (CXE), and customers, you'll identify the highest-value opportunities to transform how organizations work with content and AI. Partner directly with enterprise customers to deeply understand their business processes, validate opportunities, and ensure product investments solve meaningful customer problems. Drive product investments that connect enterprise content, workflows, automation, and AI into seamless end-to-end experiences. Partner with engineering, design, research, applied science, data science, customer experience (CXE), and business stakeholders to deliver high-quality AI experiences informed by customer feedback and product evaluation. Define success metrics, experimentation strategies, and evaluation frameworks that demonstrate customer impact and inform investment decisions. Stay at the forefront of AI innovation and translate emerging technologies into practical product opportunities that create differentiated customer value. Represent the product with customers through executive engagements, conferences, design partnerships, and customer advisory discussions. Bachelor's Degree AND 8+ years experience in product/service/program management or software development These requirements include but are not limited to the following specialized security screenings: Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience. 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). Experience leading highly cross-functional initiatives involving engineering, design, research, data science, customer experience (CXE), and executive stakeholders. Experience defining product strategy using customer insights, data, and experimentation. Effective communication and influence skills with the ability to align multiple organizations without direct authority. Experience building AI-powered or Copilot experiences. Experience partnering directly with enterprise customers to identify unmet needs and validate product direction. Familiarity with modern AI technologies, agents, retrieval-augmented generation (RAG), automation, or workflow orchestration. Passion for building products that help customers achieve meaningful business outcomes at global scale.