Mobile App Deployment Specialist

Intake and Scoping

Partner with Sales during pre-sales engagements when mobile deployment requirements need to be accurately scoped before contract signature.

Receive and qualify handoffs from Sales Team, Customer Success Managers and Support teams, understanding customer deployment requirements and determining the appropriate delivery path.

Assess whether a request aligns with Firstup's supported deployment models or should be submitted as a Product enhancement request.

Customer Conversations and Deployment Guidance

Lead deployment planning conversations with customer IT and project teams.

Recommend the appropriate supported deployment model, including Public App Store, Apple Business Manager, Managed Google Play, or MDM/MAM distribution.

Explain deployment requirements clearly to both technical and non-technical stakeholders.

Set expectations around timelines, required assets, approvals, and customer responsibilities throughout the deployment process.

App Configuration and Submission

This role works within Firstup's automated build infrastructure. You are configuring applications—not writing code. The platform handles compilation; your responsibility is ensuring every deployment is configured accurately so automation produces a successful release.

Configure customer app builds in Firstup's Starship system, including branding, environments (US1, US2, EU), bundle identifiers, entitlements, and supported distribution settings.

Manage the iOS certificate and provisioning profile lifecycle, including CSR creation, Distribution Certificates, provisioning profiles, and IPA re-signing using established internal tooling.

Own iOS submissions through App Store Connect, including metadata, screenshots, privacy declarations, and reviewer communications.

Own Android submissions through Google Play Console, including release management, Play Store listings, Data Safety, and Content Rating requirements.

Coordinate recurring custom app releases, ensuring customers receive updated applications on the established release cadence.

Manage App Store and Google Play review rejections by identifying root cause, coordinating with Engineering when necessary, communicating clearly with customers, and driving successful resubmission.