Software Engineering Manager

Technical Excellence & Engineering Leadership - Establish deep expertise across the architecture, platform, and operational landscape, serving as a technical leader and force multiplier for the organization. Drive high engineering standards through architecture guidance, hands-on technical engagement, code reviews, and adoption of AI-forward development practices that improve engineering quality, velocity, and efficiency. Organizational Leadership & Talent Development - Build and lead a high-performing, inclusive engineering organization by coaching and developing engineers across levels. Foster a culture of accountability, collaboration, continuous learning, and operational ownership while providing clear feedback, mentorship, and career guidance. Strategic Direction & Execution Alignment - Translate business priorities and organizational objectives into clear technical strategy and execution plans. Leverage customer insights, operational data, and market awareness to inform investment areas, prioritize initiatives, and guide long-term platform and product direction. Customer & Product Partnership - Partner closely with customers, product management, and cross-functional stakeholders to ensure customer needs, usage signals, and feedback directly influence product strategy, prioritization, and engineering execution. Operational Excellence & Live Site Leadership - Maintain a high bar for service reliability, scalability, security, and performance across large-scale distributed systems. Drive excellence in incident management, deployment quality, root cause analysis (RCA), and systemic reliability improvements while strengthening operational rigor and live site readiness. Execution Discipline & Delivery Ownership - Ensure predictable, high-quality execution against organizational commitments through strong prioritization, risk management, planning, and accountability. Balance short-term deliverables with long-term strategic and technical investments. Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python These requirements include but are not limited to the following specialized security screenings: Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 4+ years people management experience. 2+ years of experience building distributed, near real-time, high-load systems. Familiarity with modern software design patterns (microservices, containers, caching, queuing). Experience with incident management and resolution.