Site Reliability Engineer - CTJ - Secret

Own reliability and operational health for one or more Substrate components or services in highly regulated environments. Serve as an actively engaged on-call engineer (OCE), participating in an on-call rotation and independently responding to incidents for owned services. Respond to, diagnose, and resolve production incidents with minimal supervision. Design and implement automation to reduce operational toil and improve service stability. Develop and maintain monitoring, alerting, and telemetry to support SLOs and operational metrics. Lead post-incident reviews for owned incidents, focusing on root cause analysis and durable fixes. Collaborate with software engineering teams to embed reliability and operability into service design. Write and maintain production-quality code and automation that improves reliability, scalability, and operational efficiency. Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience. 4+ years technical experience in software engineering, network engineering, or systems administration. These requirements include, but are not limited to, the following specialized security screenings: As a result, the successful candidate must be able to obtain and maintain the appropriate background investigations and customer screenings required for access to these environments. For access to GCCH and DoD environments, this role requires the ability to obtain and maintain a favorably adjudicated Tier 3 (T3) background investigation. For access to GCCM environments, this role requires the ability to meet Criminal Justice Information Services (CJIS) eligibility requirements. For manager-level roles, a Tier 5 (T5) background investigation is preferred, as certain approval authorities and operational responsibilities require this level of screening. Candidates may be considered without currently holding these background investigations, provided they are eligible for and able to successfully obtain them. Candidates may begin work while required background investigations are in progress; however, failure to obtain or maintain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. These requirements include but are not limited to the following specialized security screenings: Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience. 2+ years technical experience working with large-scale cloud or distributed systems. Site Reliability Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation.