Source description
About the role
Acts as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring). Contributes to the refinement of product features by escalating findings from analyses to inform decisions regarding the engineering of products. Contributes to the development of automation within production and deployment of a complex product feature. Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Implements solutions and mitigations to more complex issues impacting performance or functionality of Live Site service and escalates as necessary. Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience. 1+ years experience managing physical infrastructure Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience. 2+ years technical experience working with large-scale cloud or distributed systems. 1+ year(s) people management experience. Experience working on large-scale distributed services with on-call responsibilities. Ability to build and influence broadly towards common goals and priorities. Ownership of end-to-end project lifecycle with solid project management and communication skills. Experience with managing physical infrastructure, supporting GPUs and InfiniBand
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