Principal Software Engineering Manager - CoreAI

Lead, grow, and coach a diverse and inclusive team of engineers to thrive in the fast-changing world of AI. Set technical and product direction for the team, aligning engineering investments with customer needs and business priorities. Create clarity and accountability by establishing goals, decision-making mechanisms, and execution rhythms that help the team deliver with predictability and impact. Build a culture of ownership, inclusion, and continuous growth by setting high standards, building sustainable systems, and reinforcing learning through regular feedback and reflection. Model and coach the team in AI-first engineering practices grounded in software engineering fundamentals, driving up both speed of execution and product quality. Champion a customer-obsessed culture by guiding the team to turn customer and developer feedback into innovative platform improvements that address real-world needs. Establish clear ownership and operating mechanisms that ensure live site health, effective incident response, and continuous improvement. Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Master's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 6+ years of experience as a people manager. 5+ years of technical leadership in defining and building developer experiences and scalable systems, preferably in the Generative AI, Machine Learning domain. 10+ years of experience shipping software products, product development expertise, taking special pride in shipping delightful experiences that solve clear customer needs. 5+ years of experience in JavaScript, React, Python, .NET, C#, or similar programming languages or platforms. Experience leading cross-functional engineering efforts across distributed teams. Experience delivering customer-facing software products or platform capabilities in production environments. Demonstrated proficiency around leveraging AI to build AI systems and a passion to make this technology accessible to everyone Proven record of identifying challenges, making clear judgment calls on tradeoffs, and making systemic changes for lasting impact, while bringing value to customer quickly. Clarity in communication and ability to influence without authority when stakes are high.