Source description
About the role
Lead, coach, and develop a team of GSAs across multiple countries Build a high performing, inclusive team with strong technical depth and customer empathy Drive clarity on priorities, capacity, and role expectations across geographies Partner with Global and Regional leaders on talent planning, hiring, and succession Own ABS GSA execution across strategic accounts and priority initiatives - lead the Digital Copilot and Agents Accelerator initiative for your geo Ensure customer engagements align to ABS objectives: Win the Platform, Agents for All, and scale innovation Balance hands on customer engagement with effective delegation and team empowerment Act as a senior escalation and decision point for complex customer scenarios Innovation & Incubation Lead the incubation and validation of AI and agent based scenarios Partner with global IP, Product, and Engineering teams to shape scalable offerings Ensure learnings are captured and fed back into global solutions and playbooks Drive reuse, standardization, and repeatability across customer engagements Cross Group Collaboration Work closely with Sales, CSAMs, and Business Value teams to align execution Partner with other GSA leaders globally to ensure consistency and leverage global best practices Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 7+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers. Proven experience leading senior technical or solution architecture teams in a matrixed environment Strong background in enterprise technology, cloud, or AI led transformation Demonstrated ability to lead across multiple countries and cultures Track record of driving clarity, focus, and results in complex environments Creates clarity and focus in ambiguous, fast moving environments Builds trust with customers and internal partners Develops future leaders and invests in long term capability building Balances short term execution with long term strategic impact Prior experience in customer facing roles (architecture, consulting, delivery, or technical sales) Experience building or scaling innovation programs or technical incubation models This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *
More at Microsoft
Related open roles
Cloud Solution Architecture
São Paulo · Onsite
Cloud Solution Architect - Cloud & AI Platforms (CAIP) Factory
United States · Onsite
Director Architecture, Azure Management Solutions
San Francisco Bay Area · Seattle · Austin · Onsite
Data Center Critical Environment Technician Manager
Toronto · Onsite
Senior Data Center Technician - Night Shift
Phoenix · Onsite
Critical Environment Operations Specialist
United States · Onsite