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About the role
With support from colleagues, leverage AI to automate and deliver repeatable processes that help customers achieve faster outcomes and deliver repeatable IP aligned with AI and Agentic Solutions Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer's AI transformation journey. With support from colleagues, learns how to act as the Voice of the Customer by sharing insights and feedback with account teams to identify opportunities and remove adoption blockers. Maintain deep technical expertise and stay current with AI trends and technologies such as Copilot, Copilot Studio, Foundry, Fabric, Azure, AI, GitHub, Security solutions , while contributing to internal and external technical communities. Actively participate in onboarding, technical training, and ongoing skill development programs. Incorporate coaching feedback to improve technical accuracy, efficiency, and customer interaction quality Demonstrate a growth mindset by continuously aligning your skills to current and future customer needs Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field Ability to follow structured processes and work effectively in a defined support environment. Willingness to work in an in‑office setting Support a positive, inclusive, and customer‑focused team culture. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 1+ years experience in AI/cloud technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting o OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field Japanese Language: fluent in reading, writing and speaking. English Language: confident in reading and writing; moderate spoken English skills This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *
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