Cloud Solution Architect Manager

Customer Engagement: Enhance customer engagement by improving account coverage ratios, increasing technical capacity for Cloud Deployment, Customer Health, and AI Innovation, and ensuring every customer interaction delivers value and drives usage. Lead your team in driving an end-to-end Success Programs journey—across Cloud Deployment, Customer Health, and AI Innovation, —while also delivering cloud-based endpoint management and virtualization solutions. Ensure all efforts are aligned with the strategic goals of Success Programs. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture and/or consulting OR equivalent experience. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 4+ years experience working in a customer-facing role (e.g., internal and/or external). 4+ years experience leading technical projects, teams, or functions. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). 1+ year(s) people management experience.