System Administrator Team Lead

Systems Administration Leadership

Supervise and manage daily activities related to configuration and operation of enterprise systems, including Windows and Linux server environments

Lead system administration team activities supporting mainframe, client/server, and virtualized infrastructures

Coordinate workload assignments, prioritization, and operational support activities across the team

Provide technical leadership and escalation support for complex system issues

VMware Virtualization Oversight

Oversee VMware vCenter environments, including virtual machine provisioning, configuration, and lifecycle management

Monitor virtual infrastructure performance, resource utilization, and capacity trends

Ensure optimal allocation of compute, memory, and storage resources across virtual environments

Support virtualization planning, upgrades, and system optimization initiatives

Backup & Recovery Oversight

Supervise enterprise backup and recovery operations across servers, virtual machines, and storage systems

Ensure backup schedules are executed successfully and aligned with organizational policies

Oversee restoration testing, including file-level and system-level recovery procedures

Ensure compliance with Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)

Monitor backup integrity, job success rates, and system reliability

System Performance & Capacity Management

Plan and monitor system performance, optimization, and resource utilization across enterprise environments

Conduct system capacity analysis and forecasting to support infrastructure planning

Identify performance bottlenecks and implement corrective actions to ensure system efficiency

Support scalability planning for growth in users, applications, and data

Operations Support & User Assistance

Provide oversight for user support related to access and use of enterprise systems

Ensure timely resolution of system access issues and service disruptions

Coordinate with support teams to ensure consistent service delivery and user satisfaction

Infrastructure Planning & Implementation

Participate in planning, design, and implementation of system upgrades and infrastructure enhancements

Support evaluation and deployment of new system technologies and tools

Collaborate with network, storage, database, and application teams to ensure seamless integration

Ensure systems align with enterprise architecture and security requirements

Monitoring, Reporting & Compliance

Monitor system health, availability, and performance metrics across environments

Maintain documentation of system configurations, changes, and operational procedures

Provide regular operational reports on system utilization, performance, and incidents

Ensure compliance with Federal, NIH, and organizational IT policies and standards

Required Technical Skills

VMware vCenter administration and virtualization management

Windows Server and Red Hat Enterprise Linux (RHEL) administration

Enterprise backup and recovery systems (e.g., Veeam, Commvault, or equivalent)

System performance monitoring and capacity planning

User access management and enterprise system support

Troubleshooting complex system and infrastructure issues

Familiarity with TCP/IP networking concepts and system connectivity

Preferred Skills

Experience supporting Federal or NIH environments

Familiarity with hybrid cloud environments (e.g., Azure integration)

Experience with storage systems (SAN, NAS, DASD)

Experience with automation and scripting (PowerShell, Bash, Python)

ITIL Foundation certification or equivalent IT service management experience

Key Competencies

Team leadership and task prioritization

Strong troubleshooting and analytical skills

Capacity planning and performance optimization

Effective communication with technical and non-technical stakeholders

Operational discipline in high-availability environments

Ability to manage multiple competing priorities in a mission-critical setting