Autonomous Technology Site Consultant

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The Caterpillar MineStar Implementation team has an exciting opportunity for an energetic and committed person to join the technology group in our Brisbane or Perth office. Job Purpose: In this dynamic role, you will be at the core of all staffed/autonomous and driver safety operations, responsible for implementing the MineStar product suite (Command for Hauling/ Dozing/Drilling, Fleet and Driver Safety Systems) at new customer sites including upgrades to existing MineStar customers. Implementing staffed/autonomous and driver safety system configuration and solutions to meet commercial contracts and mining business needs. In this rewarding role, you will have the ability to build strong relationships that support the dealer and customer during the installation and configuration of the software, debugging, testing, and integration of other systems to MineStar projects. Job duties include by not limited too: Install and configure the complete MineStar system deployment to meet commercial contract and site specific needs Support the implementation of system modules to specification and configure modules based on requirements gathered from customer’s business analysis Planning and execution of integrated testing and customer acceptance testing Ability to problem solve through technical investigation and resolution, including responding to customer questions Provide implementation technical training to end users and system administrators Perform implementation and integration tasks for internal and external customers Assist with documentation, training and functional specifications Follow project management process and implementation assignments Provide basic training on our standard implementation processes and usage of MineStar systems Required qualifications and skills: Technical Bachelor’s Degree and/or relevant experience in a related IT/technical/engineering role Extensive hands on experience with technical software system implementation, preferably in a mining environment Extensive hands on experience with IT system architectures, enterprise computing infrastructure and cybersecurity Hands on experience with (mining) heavy vehicle onboard technology system installation, configuration and commissioning Experience in Fleet Management implementations is highly desirable The ability to develop relationships through excellent written and verbal communication skills Ability to work both independently and as part of a multi-disciplinary team Additional Information Ability to undertake up to 25% domestic and international travel This position requires the candidate to work full-time at the Brisbane or Redcliff office. What’s in it for you? Competitive remuneration package, including an attractive Bonus and Employee Share Plan options Career development with global prospects Comprehensive training and coaching A strong commitment to safety and your wellbeing An inclusive workplace culture focused on quality, customer service and the environment A commitment to diversity and inclusion, equal opportunity, and equal outcome The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents. This position requires working onsite five days a week. Visa Sponsorship is not available for this position. Posting Dates: Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community. There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.