Source description
About the role
Collaborate with Project Managers, Engineers, Product Managers, and Designers to ensure quality is embedded throughout the software development lifecycle.
Analyse business and technical requirements from multiple stakeholder perspectives, including end-users, partners, operations, and customer support teams.
Design, develop, and execute detailed manual test cases, test scenarios, and regression test plans.
Support the development and maintenance of automated tests to improve software quality, regression coverage, and release confidence.
Identify, document, prioritise, and track defects through to resolution using tools such as Jira.
Support bug triage, escalation management, and root cause analysis activities.
Assess delivery risk and determine appropriate testing scope, coverage, and priorities.
Validate functional and non-functional requirements across front-end and back-end systems.
Monitor and report on testing progress, quality metrics, risks, issues, and dependencies to relevant stakeholders.
Work closely with cross-functional teams to ensure timely and high-quality product releases.
Contribute to continuous improvement initiatives across QA processes, standards, methodologies, and tooling.
Support knowledge sharing and mentor junior QA team members where appropriate.
Advocate for best practices in software quality, usability, and customer experience.
Operate effectively within a fast-paced, collaborative Agile environment.
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