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Digital Product Owner-Retail-Blue Cross Blue Shield of Michigan -Detroit, MI (Hybrid)
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Company: Blue Cross Blue Shield of Michigan
Industry: Health Insurance and Health Care
Level: Mid-level Manager
Job Family: Communications
Location: Detroit, MI (Hybrid)
Compensation: Competitive Total Compensation Package
About Us
When you think of Blue Cross Blue Shield of Michigan for health insurance, you can know you’re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.
We offer:
Plans for employers and individuals that meet today’s needs, budgets and lifestyle
The largest network of doctors and hospitals in the state
Lower health care costs Higher quality health care
Grants and programs that promote better health throughout Michigan
Mission: We commit to being our members’ trusted partner by providing affordable, innovative products that improve their care and health.
Click here to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards & accolades.
For Application Timeline & Selection Process: Click Here. Learn more about your options as an external candidate. Click here to view open positions.
For more information:
_language_www.bcbsm.com _mail_bluetalent@bcbsm.com
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Legal Disclaimer: EEO Statement: view full text All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. view full text
For more information:
_language_www.bcbsm.com _mail_bluetalent@bcbsm.com
FacebookCreated with Sketch. TwitterCreated with Sketch. LinkedInCreated with Sketch. Youtube
Legal Disclaimer: EEO Statement: view full text All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. view full text
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Overview
48_AdviseCreated with Sketch.
Position Summary
The DX Product Owner is responsible for defining, prioritizing, and delivering digital healthcare products that improve customer experience, clinical workflows, and business outcomes. This role owns the product roadmap and backlog, serves as the primary bridge between business, clinical, and technology stakeholders, and ensures product solutions deliver measurable value while aligning with organizational strategy and healthcare regulatory requirements.
48_AssessmentCreated with Sketch.
Departmental Summary
We are looking for a product owner to join our Digital Experience team, supporting the retail website and pre-authenticated member journey. In this role, you will own and prioritize a defined product roadmap, partnering closely with engineering, design and business stakeholders to deliver seamless digital experiences for prospective members – from plan discovery and comparison through enrollment.
Responsibilities
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Strategy
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Define/maintain product roadmap aligned to strategy and customer needs; translates priorities into product initiatives and delivery plans. Own/prioritize backlog to maximize value; writes requirements/user stories and acceptance criteria.
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48_TeamworkCreated with Sketch.
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Teamwork
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Partner with engineering/delivery teams through agile ceremonies to guide development and support successful releases; ensures quality/usability (and current compliance expectations). Facilitate cross-functional alignment and dependency management; supports change adoption.
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48_AnalyzeCreated with Sketch.
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Analysis
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Use data/analytics/metrics to evaluate success, inform prioritization, and drive continuous improvement. Coordinate with privacy, security, compliance, and accessibility partners to ensure requirements are incorporated into delivery and release documentation.
Requirements
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Education
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Bachelor’s degree in related field required.
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48_ExperienceCreated with Sketch.
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Experience
A minimum of five (5) years of experience as a Product Owner, Business Analyst or related role required. Experience working with agile product development teams required. Experience in healthcare, including payers, healthcare IT, or insurance, preferred. Experience with SCRUM and/or Scaled Agile development methodologies. Expertise in defining and prioritizing business requirements and validating product capabilities.
48_KnowledgeCreated with Sketch.
Skills
Strong ability to translate business and clinical needs into product requirements, manage competing priorities, and make data driven decisions. Must have demonstrated the ability to manage multiple products &/or scrum teams. Excellent organizational, communication, and presentation skills. Excellent communication skills to engage an organization of multiple specialties. Ability to manage competing priorities and understand the downstream implications of shifting priorities.
48_Artificial IntelligenceCreated with Sketch.
Knowledge
Ability to analyze information and to evaluate the implications of a course of action or solution. Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form. Strong interpersonal skills with a collaborative style. A demonstrated track record of working with minimal supervision, being a self-starter, and working with others in a team environment.
About Us
When you think of Blue Cross Blue Shield of Michigan for health insurance, you can know you’re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.
We offer:
Plans for employers and individuals that meet today’s needs, budgets and lifestyle
The largest network of doctors and hospitals in the state
Lower health care costs Higher quality health care
Grants and programs that promote better health throughout Michigan
Mission: We commit to being our members’ trusted partner by providing affordable, innovative products that improve their care and health.
Click here to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards & accolades.
For Application Timeline & Selection Process: Click Here. Learn more about your options as an external candidate. Click here to view open positions.
For more information:
_language_www.bcbsm.com _mail_bluetalent@bcbsm.com
FacebookCreated with Sketch. TwitterCreated with Sketch. LinkedInCreated with Sketch. Youtube
Legal Disclaimer: EEO Statement: view full text All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. view full text
For more information:
_language_www.bcbsm.com _mail_bluetalent@bcbsm.com
FacebookCreated with Sketch. TwitterCreated with Sketch. LinkedInCreated with Sketch. Youtube
Legal Disclaimer: EEO Statement: view full text All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. view full text
photo_library +12 Photos
video_library 2 Videos
Apply Now
Digital Product Owner-Retail
Detroit, MI, United States(Hybrid)
Trending
Job Description
Departmental Summary
We are looking for a product owner to join our Digital Experience team, supporting the retail website and pre-authenticated member journey. In this role, you will own and prioritize a defined product roadmap, partnering closely with engineering, design and business stakeholders to deliver seamless digital experiences for prospective members – from plan discovery and comparison through enrollment.
The DX Product Owner is responsible for defining, prioritizing, and delivering digital healthcare products that improve customer experience, clinical workflows, and business outcomes. This role owns the product roadmap and backlog, serves as the primary bridge between business, clinical, and technology stakeholders, and ensures product solutions deliver measurable value while aligning with organizational strategy and healthcare regulatory requirements.
- Define/maintain product roadmap aligned to strategy and customer needs; translates priorities into product initiatives and delivery plans.
- Own/prioritize backlog to maximize value; writes requirements/user stories and acceptance criteria.
- Partner with engineering/delivery teams through agile ceremonies to guide development and support successful releases; ensures quality/usability (and current compliance expectations).
- Facilitate cross-functional alignment and dependency management; supports change adoption.
- Use data/analytics/metrics to evaluate success, inform prioritization, and drive continuous improvement.
- Coordinate with privacy, security, compliance, and accessibility partners to ensure requirements are incorporated into delivery and release documentation.
Qualifications
-
Bachelor’s degree in related field required.
-
A minimum of five (5) years of experience as a Product Owner, Business Analyst or related role required.
-
Experience working with agile product development teams required. Experience in healthcare, including payers, healthcare IT, or insurance, preferred.
-
Strong ability to translate business and clinical needs into product requirements, manage competing priorities, and make data driven decisions.
-
Must have demonstrated the ability to manage multiple products &/or scrum teams.
-
Experience with SCRUM and/or Scaled Agile development methodologies.
-
Expertise in defining and prioritizing business requirements and validating product capabilities.
-
Excellent organizational, communication, and presentation skills.
-
Excellent communication skills to engage an organization of multiple specialties.
-
Ability to manage competing priorities and understand the downstream implications of shifting priorities.
-
Ability to facilitate the completion of work in a matrix environment.
-
Ability to analyze information and to evaluate the implications of a course of action or solution.
-
Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
-
Strong interpersonal skills with a collaborative style.
-
Demonstrated ability to use sound judgment and discretion regarding confidential information.
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Relationship management skills.
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A demonstrated track record of working with minimal supervision, being a self-starter, and working with others in a team environment.
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A demonstrated track record of consistently meeting and/or exceeding performance expectations.
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Strong implementation, problem solving, and analytical skills.
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Excellent project and time management skills.
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Apply Now
Job Info
- Job Identification14222
- Job CategoryCommunications
- Legal EmployerBlue Cross Blue Shield of Michigan Mutual Insurance Company
- Locations733 Saint Antoine St, Detroit, MI, 48226, US(Hybrid)
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