Engineer, Microsoft 365

Exchange Online Management :

Administer and manage Exchange Online services, including mailboxes, groups, rules, and policies.

Implement and maintain email authentication & security measures via Defender for Office 365 & Exchange Online Protection

Identify, diagnose, and troubleshoot complex issues related to Exchange Online and its dependencies throughout end-to-end mail flow

Monitor and optimize the performance and availability of Exchange Online services.

Conduct regular system audits to ensure compliance with company policies and industry standards.

Identity Lifecycle Management:

Managing identity and access in the Microsoft Cloud – including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, application registration)

Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy)

Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards

Coordinate with IT security teams to ensure the security of identity management solutions.

Troubleshoot and resolve identity-related issues.

Collaboration and Support:

Collaborate with cross-functional teams to integrate Exchange Online and identity management solutions with other IT systems.

Provide expert-level support and training to end-users and IT staff.

Keep abreast of new technologies and best practices in Exchange Online and identity management.

Project Management:

Lead and participate in IT projects related to email and identity management.

Document processes and maintains detailed records of system configurations and changes.