Senior Technical Program Manager, Systems and Business Process Review

Lead Business Process Reviews across Manufacturing Operations, analyzing end-to-end workflows and identifying opportunities for standardization, simplification, optimization, and scalability.

Partner with business stakeholders to define future-state processes, operational requirements, success criteria, and key performance metrics.

Program manage the Systems Pillar of the Zoox Production System (ZPS), ensuring effective implementation, integration, adoption, and sustainment of business systems.

Drive cross-functional alignment across Business, BizApps, IT, HR, Legal, and other stakeholders to translate operational needs into process and system solutions.

Develop and execute change management, communication, and adoption strategies to support successful deployment of new systems, processes, and operating models.

Facilitate workshops, stakeholder reviews, and continuous improvement activities, while monitoring process effectiveness, compliance, adoption metrics, and post-implementation outcomes.