Incident Manager Embedded Systems (f/m/x)

ZEISS Semiconductor Manufacturing Technology

Enabler for smaller, more powerful, and more energy-efficient microchips

Working for tomorrow today. Around 80 percent of all microchips worldwide are produced using ZEISS technologies. As the centerpiece of every electronically controlled system, they have become an integral part of our everyday lives – whether in smartphones, smart homes or smart factories. ZEISS is a technology leader in the field of semiconductor manufacturing equipment. With high-precision lithography optics, photomask systems and process control solutions, ZEISS enables the production of ever smaller, increasingly powerful, and more energy-efficient microchips, and thus plays a pivotal role in the age of micro- and nanoelectronics. Your Role Manage incidents at the customer site and in production and coordinate the related analyses

Perform root cause analyses and investigate failure mechanisms together with the team

Present analysis results to project stakeholders and customers

Process and document incidents using the 8D methodology as the 8D owner

Present and communicate the measures of improvement to the customer and represent them convincingly

Support the optimization of the incident management process

Provide lateral leadership to electronics and software developers

Your Profile You are highly motivated to discover new things and to contribute to the success of electronic systems

A technical degree in Electrical Engineering, Computer Science, Mechatronics, Aerospace Engineering, or another scientific field with comparable professional experience

Proven experience in the design and testing of embedded electronic components

Experience in embedded software development

Experience in data analysis and structured root cause analysis

Strong analytical skills and a solid system-level understanding of embedded systems

Strong team skills, high self-motivation, as well as pronounced initiative and ability to work independently

Good German and English language skills

Your ZEISS Recruiting Team: Matthias Sonnentag, Ramazan Azgin