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Wolters Kluwer

AI-powered professional solutions · Cloud-based platforms

Senior Salesforce Developer

Remote · MumbaiPosted 6 days ago
Software engineeringSeniorFull Time
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Job Posting The Senior Enterprise Software Engineer for SFDC works with various business partners, projects managers, functional analysts, system analysts, quality assurance and production support teams to deliver on various initiatives supporting SFDC implementations and setting up the Salesforce.com support competence center. This will include translating business requirements into Salesforce.com solutions, writing detailed requirements, creating detailed design, implementing the same, and providing production support. Activities include basic system support, troubleshooting, configuration, development, general operations and maintenance of the various Salesforce platforms. Understand requirements and design review sessions of Salesforce.com functional and technical modules including those requiring APEX development. Design, Develop and Implement technical design/solutions for initiatives involving: New projects Enhancements to the CRM, or use of Salesforce.com modules Perform issue resolution Configuration for our Salesforce.com implementation projects specific to each business unit. Analyze technical specifications and documentation of any new application under deployment or consideration to determine its intended functionality. Create and implement solution design(s) which provides optimal application performance according to specifications. Collaborate with software/systems personnel in application testing: Unit, System, Regression, Load, and Acceptance testing. Test any new Salesforce.com software (upgrades, system fixes, and applications additions) to ensure integration into company systems meets functional requirements, system compliance, and technical specifications. Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws. Communicate progress of various initiatives to project stakeholders and management. Ensure that all delivery artifacts are reviewed and are according to the standards and guidelines. Will provide needed support for any production support services and/or issues as they arise. Conduct internal audits to measure and assure adherence to established standards for: Software development Application integration Information system performance Development and communication to stakeholders with corresponding documentation of activity performed. Make recommendations for improvement of the Salesforce.com application to enhance project management, system requirements, development to all quality assurance and production support teams. Assist in the development of change control processes, practices, and guidelines for new and existing technologies. Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems/-applications. Cultivate and disseminate knowledge of quality assurance best practices. Understand the use of industry tools / technology & their impact on project & operational goals. Assist in process improvement initiatives by working across technical teams to enhance -systems, processes, and controls to ensure effective development, monitoring, and support is in place. Must be able to prepare on-target project deliverables without heavy supervision. Must be comfortable conducting training and running effective meetings with stakeholders. Develop Salesforce.com reports & dashboards. Interaction with -business process owners to translate business requirements into functional and technical requirements ensuring that the resulting technology is delivered accurately, on time, and on budget. Monitor Salesforce.com cloud application capacity, license management, utilization and testing. Support new platform selections and implementations. Represent Wolters Kluwer within the industry by developing and maintaining comprehensive knowledge of Wolters Kluwer products, industry trends and general business and financial acumen through various sources and initiative. Communicate Wolters Kluwer competitive advantage to customers in a compelling articulate manner in speech, writing and formal presentation. Experience: Minimum 8+ years of broad Information Technology experience: Minimum of 5 years’ experience in documenting and writing functional solution designs and creating detailed technical designs for Salesforce.com. Minimum of 5+ years’ experience in creating Salesforce.com technical designs, involving configuration setup and coding in APEX. Strong knowledge of Salesforce.com functional and technical best practices and methodologies. CPQ knowledge (Apttus, Steelbrick) is considered an advantage Minimum of 5 years’ experience in SQL and performance tuning of the same for systems utilizing RDBMS. Experience in designing and implementing a test data management strategy Experience in data analysis, data verification, and problem-solving abilities Demonstrated analytical and problem-solving skills Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations Excellent listening, presentation, and interpersonal skills with attention to details Excellent verbal and written communication skills and experience including presentations to senior management, peer groups and associates Experience working in a team-oriented- environment demonstrating strong collaboration skills - Ability to handle and prioritize multiple tasks in a fast-paced team environment Agile project methodology experience preferred, however, experience with Scrum, Lean, or Waterfall methodologies, are acceptable Strong understanding of project life cycle methodology and procedures Demonstrated on-time and on-budget system delivery skills and experience Strong knowledge of organization policies and procedures Other Preferred Knowledge, Skills, Abilities or Certifications: Salesforce Administrator certification (Administrator, Advanced Administrator) Salesforce.com Developer certification Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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