Technical Lead, ML Operations

Own the technical vision, roadmap, and delivery for a core component of WHOOP’s ML platform, aligning with product and business priorities.

Lead and manage a small team of engineers by setting direction, prioritizing work, and ensuring high-quality execution against roadmap goals.

Drive end-to-end delivery of the team, including planning, unblocking, and maintaining a high bar for reliability, scalability, and performance.

Act as a player-coach by contributing hands-on to system design and critical components while mentoring engineers and supporting their growth through regular feedback and coaching.

Design and evolve scalable ML infrastructure and CI/CD systems, enabling efficient model deployment, monitoring, and lifecycle management.

Partner cross-functionally with Data Science, AI, Product, and Engineering to translate ambiguous requirements into robust platform solutions.

Establish and enforce best practices for architecture, observability, and operational excellence across ML systems.

Contribute to hiring and team building, helping to scale a high-performing ML platform team.