Avionics Modifications Manager

Work with sales team to develop customer proposals Meet & consult with customers to review work scope and address/resolve any concerns Coordinate with internal and external certification groups to assess certification costs and timing Obtain approvals from customer for discrepancies and modifications Monitor projects daily to ensure that obstacles are addressed and resources are adjusted as necessary Deliver projects on schedule and on budget Maintain a positive work environment by facilitating open communication with staff and leadership team Initiate new or modified procedures to increase the professionalism, efficiency, quality, and productivity of the team Direct overall work flow within Avionics balancing multiple priorities Ensure appropriate cost data collection and billing to work orders Close work orders within allowed timeline making sure customer is billed per the quote and that all labor and parts are issued to the appropriate squawks Manage resource levels to match scheduled workload. Cross utilize team as needed. Communicate directly with customers during and after service visits to ensure rapid resolution of any outstanding issues Recommend and/or initiate personnel actions such as hiring, training, promotions, transfers, discharges, and disciplinary measures. Ensure performance reviews are completed in a timely manner Explains company policies to team members to ensure understanding and compliance Performs other duties as directed