Systems and Infrastructure Engineer III

Position Summary... What you'll do... About the team The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others. We work on multiple Enterprise Integration technologies like SAP PI/PO, SAP CPI, IBM Integration Bus, IBM MQ, MFT, ITX, SAP BODS. We work on all incidents, change management, problem management across the 2000+ integration applications across multiple domains like Finance, Manufacturing, Retail, People etc across multiple regions. Team work on service improvements to improve stability of Integration Applications/Infrastructure and minimise manual efforts. What You’ll Do As a Systems and Infrastructure Engineer for Walmart , you’ll have the opportunity to Manage 2000+ Integration applications in Production environment. The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others Responsible for renewal of application specific certificates Each person on the support team is critical as they cover a specific shift to provide the needed support coverage. To ensure we identify and recover as quickly as possible You will work in Integrations related tech stacks using several technologies including but not limited to SAP PI/PO, SAP CPI, IBM Integrations Bus, IBM MQ, MFT, ITXSAP BODS, REST APIs, etc. Infrastructure sizing to support expected peak load during holiday season Help define Support Roadmap and own the entire support delivery end to end Work very closely with different product and business stakeholders at various locations in US and India to drive the execution of multiple business plans and technologies Support business objectives by collaborating with business partners to define priorities, identify opportunities and drive resolutions Independently own and address and resolve applications issues, provide updates and drive root cause analysis including identifying issue patterns and working with Project Services/Development teams to address them. Responsible for coming up with processes to maintain incident support metrics like backlog, MTTR, INC SLAs etc Plan, execute and implement applications and configuration change procedures Responsible for on-call manager support as per pre-determined shift roster which includes weekend support. Conceptualize the idea for process improvements and/or automation frameworks that will make for more effective Support engagement Exhibit strong leadership and communication skills to collaborate with product, engineering and management teams across different geographic locations Gain &maintain expertise in flow of application process and systems related to domain Flexibility - responsibilities will require rotational shifts across 24*7 including night shifts and weekend work. All team members will be expected to work around 6-8 days of night shifts every month. Analyse and come up with curated solutions to system integration problems. Technical Skills: Core Skills : SAP PI/PO and SAP CPI Good to have: IBM Integration Bus/IBM MQ, MFT, SAP BODS Messaging and communication: IBM MQ/Active MQ- Good debugging knowledge App monitoring tools: Service Now, Strong debugging knowledge Cloud Technologies: MS Azure, GCP and Open Stack - Basic debugging knowledge What You’ll bring An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science preferred 3+ years of relevant experience, Minimum of 3 years of experience with Integrations technologies. Experience in leading Scrum teams Overall 2+ years of relevant experience in Enterprise Integrations application and Infrastructure support. Good analytical skills to analyse the Integrations application issues and fix issues independently. Infrastructure sizing to support expected peak load during holiday season Should have supported middleware applications and Infrastructure Very good debugging skills in SAP PI/PO and SAP CPI Good to have exposure to IBM Integration Bus, IBM MQ, SAP BODS Hands-on experience in any cloud native technologies like Azure, GCP Exposure to Automation tools and technologies, Scripting languages. Very strong understanding and experience in the area of software development lifecycle Strong Java/J2EE, Spring skills Working knowledge in a Cloud based service Ability to code/Script in one of the languages (C#, Python and Java) Mentoring team on technology and process for automation need About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. We’re back to office Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Chennai office for daily work, with the flexibility for associates to manage their personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 2 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies. Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in computer science, computer engineering, information systems, information technology, or related area Primary Location... Tower 1, Part Of 1st, 2nd To 4th Flrs, Intl Tech Park Radial Road (radial It Park Pvt Ltd), , India About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.