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Position Summary... What you'll do... As the Senior Director – eCommerce for Sam’s Club’s India Development Center (IDC) in Chennai, you will lead a multi-domain engineering organization that builds and operates the technology platforms that power Sam’s Club’s eCommerce business. Your scope spans eCommerce (Member Journeys like Cart & Checkout, Amends & Services like Tire & Battery Center, Health & Wellness, Digital Cakes etc.). You will convert strategy into scalable software, data, and AI solutions—across mobile, cloud services, while building a high-performing leadership bench and collaborating closely with U.S. product, business, and operations partners. As a leader based out of Chennai, you will also be a site lead & people leader for all the cross functional teams representing Sam’s Club About Team: Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivalled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services. What you’ll do (Top responsibilities) Lead the eCommerce portfolio Build scalable, AI‑enabled platforms for eCommerce & Services Serve as site leader and culture champion Collaborate closely with U.S. and India teams to deliver business outcomes Drive engineering excellence and platform reliability Manage cross‑domain portfolio, governance, and investment. Grow and mentor a strong leadership bench What you’ll bring (Top qualifications) Deep eCommerce domain & Operational expertise. Extensive experience with technologies that support eCommerce & customer facing journeys Proven large‑scale engineering leadership. 15+ years of experience in software engineering, with 8+ years leading multi‑layer organizations (through Directors and Sr. Managers) delivering mission‑critical systems. Demonstrated success running complex, multi‑product portfolios and platform roadmaps in a global environment. Strong technical foundation across modern architectures and data/AI. Hands‑on familiarity with cloud‑native, distributed systems; microservices and APIs; enterprise data platforms; and the practical application of AI/ML (including computer vision and data science) in production systems. Able to provide high‑level architectural guidance and technical oversight. Product‑driven, metrics‑oriented mindset. Track record of partnering with Product and Business leaders to shape strategy, define success metrics, and execute against clear outcome‑based roadmaps. Comfortable using data to prioritize, experiment, and iterate quickly while managing risk for mission‑critical operations. Exceptional people and stakeholder leadership. Proven ability to attract, develop, and retain senior engineering leaders; build inclusive, high‑performing cultures; and influence senior executives and cross‑functional stakeholders across engineering, product, operations, and merchandising. Global collaboration and communication skills. Experience leading distributed teams and collaborating across geographies and time zones. Able to communicate complex technical concepts in a clear, business‑relevant way to senior leaders and non‑technical stakeholders. Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, or related field. 15+ years of experience in software engineering or related technical fields, including at least 8 years managing managers (Director‑level or equivalent) in high‑scale product or platform organizations. Experience building and operating technology for retail, ecommerce, or other large‑scale transactional and inventory‑intensive businesses. Demonstrated experience leading cross‑functional programs and portfolios that span multiple domains and platforms. Preferred Qualifications Master’s degree in Computer Science, Engineering, Business Administration, or related field. Experience in wholesale club, big‑box retail, or grocery environments. Prior experience establishing or scaling a technology center/COE in India or another global location. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Flexible work Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Chennai office for daily work, with the flexibility for associates to manage their personal lives. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 7 years’ experience in software engineering or related area. Option 2: 9 years’ experience in software engineering or related area. 4 years’ supervisory experience. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location... Tower 1, Part Of 1st, 2nd To 4th Flrs, Intl Tech Park Radial Road (radial It Park Pvt Ltd), , India About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.
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