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About the role
Position Details: Job Title: Systems Support Engineer 3 (Tech Writer/Trainer)
Location: Melbourne, FL Duration: 12 Months
Job Description: Roles and Responsibilities: Responsible for specialized tasks in technical writing, technical training, and instructional design/development. Specifically, these tasks may include: • Creates, develops, plans, writes and edits operational, instructional, maintenance or procedures for paper, multimedia or web-based publication. • Develops, organizes and delivers technical training programs, related materials and/or interactive courseware for customer training. • Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users. • May document engineering processes and specifications. • Recommends formats responsive to technical and customer requirements. • Researches, organizes, writes, edits and produces original technical documentation. • Plans, designs, implements and maintains computer/web-based training modules. • Performs help desk services planning, analysis and implementation for customers involving equipment, personnel, scheduling, cost and productivity metrics.
Qualifications
- • Bachelor’s degree in a technology field with 6 years relevant experience required, or an Associate’s degree, graduation from a military or commercial electronics course, and at least 12 years relevant experience required. • Must be eligible to obtain a security clearance.
Preferred Additional Skills: • Proficiency using Excel. • Prior experience with COTS integration and government documentation standards. • Excellent communication skills, and the ability to work harmoniously in a team environment with government customers and other contractors. • Ability to produce clear and concise documentation of test data, and system performance using MS Word and Excel. • Persons already possessing required clearances are preferred
All your information will be kept confidential according to EEO guidelines.
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