Robotics Maintenance & Field Service Technician II / III

• Deploy new robotic systems at customer sites, including installation, commissioning, validation, and customer handoff

• Perform preventative maintenance on autonomous robotic systems

• Troubleshoot mechanical, electrical, pneumatic, controls, and networking-related issues

• Execute repairs, upgrades, retrofits, and field modifications

• Support customer ramp-up and operational readiness following deployment

• Work directly with customers to maximize uptime, reliability, and operational performance

• Document failures, collect field data, and support root cause investigations

• Partner closely with Engineering to improve product reliability and serviceability

• Help develop maintenance procedures, service standards, troubleshooting guides, and best practices

• Support product validation, pilot deployments, and new product introductions

• Travel throughout the United States to support deployments, preventative maintenance, troubleshooting, upgrades, and emergency service events