Source description
About the role
turbopuffer is looking for someone to be a technical champion for our customers - demos, POCs, firefighting, whatever it takes to make them successful.
what you'll do
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build concrete demos and POCs instead of slides
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jump on calls to answer the hard questions and unblock deals
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own the technical relationship end-to-end. drive evaluations, guide implementations
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treat customer problems as your own and don't rest until they're solved
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live in customer slack channels, helping to solve problems and architect solutions
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say no when we're not the right fit and always have a growth mindset
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work closely with engineering to drive product roadmap for customers
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update documentation whenever you see an issue or something isn’t clear
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must have:
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commercial - you sell painkillers, not vitamins
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data background - you love looking at explain plans and optimizing schemas
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linux - you're comfortable in terminals and reading logs
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python or javascript/typescript - for building solutions and demos
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typist - you can write well and can explain complex ideas simply
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human - you build trust and know when you're in over your head
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nice to have:
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vector search or full-text search background
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k8s and cloud platform experience
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performance benchmarking experience
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tpuf is hardcore & whimsical. we value:
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overstep > understep
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show > tell
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complexity is earned
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showing up as part of our customer’s team
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making stuff easy to react to
More at turbopuffer