Source description
About the role
Pre-Sales & Technical Enablement
Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions
Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations
Lead technical discovery sessions and contribute to solution architecture and integration planning
Support technical validation activities throughout the sales cycle
Solution Design & Delivery
Translate business requirements into scalable and maintainable technical solutions
Collaborate with Engineering and Implementation teams during onboarding and deployment phases
Provide technical guidance and troubleshooting support during key customer engagements
Customer Engagement & Advisory
Build trusted relationships with customers as a technical advisor
Help customers navigate technical challenges and identify potential risks proactively
Support strategic customer discussions and escalations when needed
Cross-Functional Collaboration
Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience
Contribute to technical documentation, enablement materials, and internal training resources
Share customer feedback to support product and process improvements
Industry & Technology Awareness
Stay informed on AI, automation, cloud technologies, and enterprise software trends
Participate in webinars, industry events, and knowledge-sharing initiatives
Help position the company as a trusted technology and solutions partner
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