Product Owner (626)

Product Strategy & Roadmap

Develop and maintain a clear product roadmap balancing immediate operational needs with long-term transformation goals

Align roadmap priorities to business strategy, KPIs, risk, and dependency considerations

Process & Solution Improvement

Identify gaps across processes, data, controls, usability, and automation

Evaluate friction points for customers and employees and propose scalable improvements

Challenge stakeholders to rethink and improve processes instead of replicating legacy approaches

Backlog Ownership & Delivery

Own and prioritize the product backlog based on business value, urgency, and effort

Translate business needs into:

Requirements and process maps

• User stories and acceptance criteria

• UI/UX expectations and measurable outcomes

• Cross-Functional Collaboration

• Partner closely with Project Managers, Developers, Solution Architects, D365 Admins, and Data teams

• Facilitate workshops, backlog refinement sessions, demos, and decision forums

• Ensure alignment across business and technical stakeholders

• Testing & Release Execution

• Participate in system testing and lead/support UAT

• Validate delivered solutions against requirements before release

• Coordinate release readiness, including training, documentation, and adoption activities

• Performance & Adoption

• Measure outcomes against defined KPIs

• Ensure delivered solutions drive real business improvements

• Support post-launch optimization and continuous improvement