TikTok Shop - Risk Strategy Product Manager

About the Team

The TikTok E-commerce Governance and Experience team ensures our marketplace remains safe, trustworthy, and customer-centric across the globe. We protect users, sellers, and creators by designing policies, building systems, and managing operations that safeguard platform integrity. As part of the Governance and Experience (GNE) organization, our Risk Control and Security team safeguards TikTok Shop’s global marketplace for users, sellers, and creators. We blend data-driven insights, policy design, and technical innovation to combat fraud while preserving a seamless user experience.

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities

• Domain Execution Support: Support the strategic roadmap for a defined risk area under guidance. - Contribute to systemic defense frameworks — helping with risk engine integration, feature logic, and decision pathways — learning to move the team toward a proactive defense posture. - AI & Agent Orchestration (Supporting): Help build and test agent and skills workflows. Draft, iterate, and evaluate LLM prompts that translate risk judgment criteria into automated decisions, and assist in replacing manual processes with AI-driven solutions. - AI Quality & Integrity Support: Assist in running AI quality evaluations and executing cross-product integrity/QA workflows to keep AI deployments safe and accurate. - Data Analysis & RCA: Conduct data analysis and support root-cause analysis (RCA) on strategy performance and model health. Monitor feature distributions and data trends to flag drift, and recommend threshold adjustments for review. - Playbook & QA Execution: Help translate risk logic into standardized global playbooks and quality benchmarks (QA), and support consistent defense performance across localized markets. - Cross-Functional Coordination: Help turn risk requirements into clear specifications and coordinate day-to-day execution across Data, Algorithm, Engineering, and Operations teams.