Data Scientist, Transparency & Observability - Trust and Safety

TikTok's Trust & Safety team works to create a safe and trusted platform for billions of people around the world. We combine policy, technology, and operations to detect harmful content, protect users, and promote healthy online communities.

The Transparency & Observability Data Science team builds the data, metrics, and analytical capabilities that help us understand how our enforcement systems perform. Our work supports both internal decision-making and external transparency reporting, while improving the reliability, explainability, and quality of Trust & Safety data.

As a Data Scientist on this team, you will develop scalable metrics, monitoring systems, and analytical solutions that provide greater visibility into platform safety and help drive continuous improvements.

Responsibilities

• Build Trust & Safety Metrics & Monitoring: - Design and develop metrics that measure Trust & Safety enforcement across different products and content types. - Build dashboards and monitoring solutions that provide actionable insights into platform safety. - Develop automated anomaly detection and alerting to identify data or operational issues early.

• Improve Data Quality: - Help ensure Trust & Safety data is accurate, reliable, and delivered on time. - Investigate data issues, identify root causes, and improve data quality processes. - Partner with engineering teams to strengthen data reliability and governance.

• Partner Across Teams: - Work closely with Product, Engineering, Policy, Operations, and Data teams to build trusted measurement frameworks. - Help create consistent and scalable approaches to transparency reporting and observability. - Explore AI-powered solutions for monitoring model performance and understanding their impact on platform safety.

• Drive Business Impact: - Turn complex data into clear insights that support strategic decisions. - Identify emerging risks and opportunities through data analysis. - Contribute to the long-term roadmap for Trust & Safety observability and measurement.