EM Field Application Engineer

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Role & Responsibilities: Perform Electron Microscope (EM) product demonstrations, including the development of new techniques and applications for Thermo Fisher partners and customers. Building strong customer relationships and serving as a primary point of contact for instrument/application concerns. Providing clear explanations of complex technology and delivering detailed technical presentations. Assisting with applications development. Assist standard acceptance test & customer acceptance test for newly installed tools. Deliver professional tool operation and application support during the post-sales cycle and after the instrument has been installed. Proficient at tool operations and able to complete assignments with minimal direction. Provide continuous feedback to product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments. Familiarize with failure analysis processes in the semiconductor industry and understand customers' HVPs. Accumulate technical experience to polish current existing BKMs or generate innovative methods. Clear understanding of Thermo Fisher strategic goals and product placement. Able to drive engagement strategy with customers. The Requirements The successful candidate will possess the following combination of education and experience: Typically requires a preferred MS degree in, physics, material science, or electrical engineering, or equivalent experience with a strong semiconductor background. Knowledge and recent hands-on experience with Electron Microscopes (EM), such as SEM, TEM, or FIB, is helpful. Knowledge of sophisticated analytical techniques is desirable. 2 years+ work or research experience in the semiconductor/EM industry is preferable. Good at self-study and well-time management. Knowledge of semiconductor devices/materials/process flow is a good plus. Knowledge of Matlab, C/C++, or Python is helpful. Proficient Chinese and English interpersonal and technical writing skills. Please expect about a 35% traveling rate. Rapid feedback and response. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.