IT Manufacturing Support Technician, IT Infrastructure Engineering

Build your Career at Tesla

Go to search

IT Manufacturing Support Technician, IT Infrastructure Engineering

| Job Category | Engineering & Information Technology | | Location | Sparks, Nevada | | Req. ID | 267915 | | Job Type | Full-time |

What to Expect

Tesla has an opportunity for a IT Manufacturing Support Technician at its Sparks, Nevada location. If you are a technical expert in various areas, thrive under pressure, enjoy solving problems, love working your way through chaos, and get bored with mundane IT tasks, then this role is for you. The IT Manufacturing Support Technician is a unique role on the front lines of Tesla manufacturing. We solve problems every day and interact with different technologies to support Tesla’s mission to accelerate the world’s transition to sustainable energy.

What You’ll Do

• Primary responsibility is to keep manufacturing lines running
• Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines
• Quickly respond to requests and incidents from our customers
• Troubleshoot Hardware, Operating System and software issues
• Troubleshoot Network issues from the client up to the switch and IDF
• Interface with the various manufacturing groups to understand issues
• Interpret how to solve long term needs within the framework of IT MFG standards

What You’ll Bring

• Minimum of 5 years’ experience within a Desktop Support or System Admin role
• Experience troubleshooting hardware issues and replacing hardware on Windows machines
• Experience troubleshooting printings, barcode scanners, hand held radios, digital signage
• Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems
• Must have good communication skills
• Must be available for swing shift, weekends, and on-call support
• Linux support experience a plus
• Network hardware support experience a plus
• Dev/Ops experience a plus

Compensation and Benefits

Benefits

• Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction

• Family-building, fertility, adoption and surrogacy benefits

• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

• Healthcare and Dependent Care Flexible Spending Accounts (FSA)

• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

• Company paid Basic Life, AD&D

• Short-term and long-term disability insurance (90 day waiting period)

• Employee Assistance Program

• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

• Back-up childcare and parenting support resources

• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

• Weight Loss and Tobacco Cessation Programs

• Tesla Babies program

• Commuter benefits

• Employee discounts and perks program

• Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

• Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ADA@tesla.com for ADA related questions or to request ADA accommodations.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.