Source description
About the role
Vendor & ERP Management
Own the relationship with the ERP implementation vendor across Finance, HRMS, Projects, and CRM modules
Drive BRD development, UAT cycles, documentation, and go-live readiness
Manage the ERP roadmap beyond initial implementation (Procurement, Resource Allocation, Reporting)
Infrastructure & Operations
Oversee Microsoft 365 / SharePoint environment and Azure integrations
Manage Slack workspace administration and integrations
Ensure IT support SLAs across Riyadh, Egypt, and Qatar offices
Maintain and improve internal tooling and automation
Product Oversight
Guide product priorities for internal platforms and company website
Support AI and data initiatives in collaboration with the Product Lead
Coordinate with the regional on-demand team for design and front-end delivery
Governance & Compliance
Oversee GDPR compliance for relevant operations
Manage IT budgets, licensing, and vendor contracts
Establish and maintain IT policies, security practices, and access controls
Strategic Planning
Contribute to quarterly OKR planning for the tech function
Report on progress, risks, and blockers to the Director of Technology
More at Strategic Gears