Source description
About the role
Carry out the tasks assigned by the Systems Manager (V2)
Build and set up new development tools and infrastructure (V1,V2,V4)
Understand the needs of stakeholders and convey them to developers (V1, V2, V3, V4)
Work on ways to automate and improve development and release processes (V1, V2, V4)
Ensure that systems are safe and secure against cybersecurity threats (V1, V2, V3, V4)
Participate in compliance and certification initiatives (V1, V2, V4)
Identify technical problems and develop software updates and ‘fixes’ (V1, V2, V3, V4)
Monitor the status of systems in operation, detect failures, bottlenecks or other incidents (V1, V2, V4)
Work with software developers and software engineers to ensure that development follows established processes and works as intended (V1, V2, V3, V4)
Plan out projects and be involved in project management decisions (V1, V2, V3, V4)
Participate in the daily stand-up meetings, retrospectives and other meetings involved in the SCRUM process (V1, V2, V3, V4)
Collaborate with the Support, QA, delivery, partner services and analytics teams (V1, V2, V3, V4)
Track and log the time spent in the different tasks assigned (V2)
Use AI coding assistants and agentic tools (e.g. Claude / Claude Code, Copilot, Cursor) to accelerate authoring and review of IaC, deployment scripts, and automation — applying human judgment to validate output before it reaches production (V1, V2, V4)
Apply AI to operational signals — log, metric, and trace analysis, incident triage, and root-cause investigation — to detect failures and bottlenecks faster (V2, V3, V4)
Build and maintain AI-assisted automations in pipelines, runbooks, and internal tooling (e.g. LLM-driven checks, summarization of alerts, automated documentation) (V1, V2, V4)
Use AI tools responsibly and securely: never expose secrets, credentials, or customer data in prompts, and follow established data-handling and compliance practices when working with AI services (V2, V3, V4)
Contribute to team-wide AI adoption by sharing effective prompts, workflows, and patterns, and helping raise the team's overall AI fluency (V1, V4)