Oracle Field Service Cloud (TOA) (GC--USC)

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Oracle Field Service Cloud (TOA) (GC--USC)

• Dallas, TX
• Full-time

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred

General:

• Should have 8+ years of hands- on experience in Oracle Field Service Cloud - TOA version 16 or higher, implementation, consultation and production support.

• Should have experience in core implementation, business architect, product support, technical architecture evaluation.

• Should have played a client facing role as a Technology Architect / Lead Consultant

• Should have worked in an onsite-offshore engagement

• Business process design using Oracle Field Service Cloud in the client landscape holding multiple applications.

• Requirement gathering and design activities for large complex field service cloud implementations which encompasses consultation on field service cloud best practices, best possible usage etc.

Strong Functional expertise and implementation/configuration experience in the following modules:

• Oracle Field Service Core Manage

• Oracle Field Service Mobility

• Oracle Field Service Collaboration

• Oracle Field Service Routing (Routing plans, re- optimization, adding custom fields/ filters for routing)

• Oracle Field Service Capacity (Capacity/ Quota Management)

• Oracle Field Service Forecasting

• Oracle Field Service Customer Communication

• Multi- Lingual Configurations/ Set ups

• Analytics

Technical Expertise in following areas:

• Integrations of OFSC with custom applications, mobile apps, applications like Siebel, EBS, RightNow, home grown applications.

• Workflows & Business rules

• Message base scenarios/ template design

• Advanced Routing configurations

• Multi day activity setup.

• Configuration (including initial setup etc.)

• System Administration for resource setup

• Instance setup etc.

• Good oral and written communication skills

Qualifications

Qualifications Basic

• • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• • At least 11 years of experience with IT

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

1. This is a Fulltime job for you
2. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
3. No OPT-EAD & H1B Consultants please.
4. Please mention your Visa Status in your email or resume.

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Oracle Field Service Cloud (TOA) (GC--USC)

• Dallas, TX
• Full-time