ITIL V3, ITSM Suite, Cloud Computing Infrastructure

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Minimum of 4+ year overall experience in implementing ITIL , Enterprise Service Management , Asset and Configuration Management At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user Knowledge of the ITIL v3 service life cycle and ITSM best practices Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects Knowledge of COBIT, ISO 2000, or CMMI Knowledge of technology metrics, scorecard implementation, and project management best practices ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy Analytical and Communication skills Planning and Co-ordination skills

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience within the Information Technologies.

** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

Note:- 1.This is a Full-Time & Permanent job opportunity for you. 2.Only US Citizen Green Card Holder GC-EAD, H4-EAD L2-EAD can apply. 3. No OPT-EAD, H1B & TN candidates please. 4.Please mention your Visa Status in your email or resume.