Solutions Engineer

Assist sales with discovery process to identify quantifiable problems our solutions can solve.

Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes.

Provide deep technical expertise in the sales process, thereby identifying and influencing requirements early in the process.

Have a deep technical understanding of Smarsh’s products and 3rd party integration; conduct technical presentations.

Influence and capture the prospect’s technical requirements, own the architecture blueprint and re-validate with the prospect.

Provide technical leadership during complex, enterprise-level Proofs of Concept engagements to meet the technical success criteria in a positive and professional manner that exceeds expectations and sets Smarsh apart from competitors.

Take the lead on the technical responses associated with an RFI/RFP/RFQ etc.

Prepare internal solution design proposals for complex deployments. Work with all departments to prepare for large and complex implementations, including knowledge transfer, integration design, and product gap analysis.

Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.

Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc.

Contribute best practices and content/collateral to broader presales and sales teams.

Travel as needed for internal/external meetings – Roughly 30 / 40%