Source description
About the role
Provide hands-on desktop, server, and systems administration support for Windows and Linux environments.
Install, configure, and troubleshoot hardware and software issues across end-user devices and server systems.
Administer user accounts, access control, and group policies using Active Directory and Azure AD.
Manage IT assets throughout their lifecycle: procurement, deployment, support, and decommissioning.
Ensure proper inventory control, software licensing compliance, and asset tracking using IT asset management tools.
Generate reports on hardware/software usage, compliance, and asset depreciation for internal and audit needs.
Lead and mentor junior administrators and support staff; contribute to technical documentation and team training.
Participate in on-call rotation and perform maintenance activities outside business hours as required.
Collaborate with infrastructure, network, and security teams to support enterprise IT operations and incident response.
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