Senior Engineer, Software Integration - Fleet Support (R5079)

Serve as the software SME for Fleet Support and lead escalated investigations involving fielded aircraft and mission software.

Triage and root-cause software issues affecting aircraft behavior, mission execution, subsystem integration, logging, configuration, and deployed operations.

Reproduce customer-reported issues in lab, simulation, and hardware-in-the-loop (HIL) environments.

Analyze logs, telemetry, and system state to distinguish software defects from hardware, network, installation, or operator-workflow issues.

Debug integration points across onboard compute, ground control applications, payload interfaces, and external software dependencies.

Troubleshoot application programming interface (API) issues, configuration issues, and software-to-hardware interactions in operational environments.

Build and maintain lightweight tools, scripts, and automated checks that improve triage quality, reproducibility, and field support efficiency.

Support release readiness, validation, software deployment troubleshooting, and recovery planning for customer-facing operations.

Turn recurring fleet issues into actionable bug reports, engineering requirements, and product-improvement recommendations.