Data Center Technical Manager (ICT)

White Space & Infrastructure Management

Oversee day-to-day operations within data centre white space (data halls)

Manage rack layout, allocation, and capacity planning (space, power, network)

Maintain and optimise rack space utilisation and airflow (hot/cold aisle containment)

Ensure accuracy of data within DCIM systems for reporting and capacity management

Support initiatives to improve service availability across all sites

Rack Installation, IMAC & Cabling

Lead IT equipment installations, moves, additions, and changes (IMAC)

Oversee rack installation, relocation, and decommissioning activities

Manage structured cabling systems (fibre and copper), including installation and patching

Ensure adherence to cabling standards, labelling, and best practices

Interpret and execute High-Level Designs (HLDs) and patching schedules

Project Delivery & Governance

Deliver white space infrastructure projects (deployments, expansions, migrations)

Manage:

Project trackers and reporting

Financial trackers and cost control

RAID logs, critical paths, and resource planning

Provide regular customer progress reporting and updates

Ensure projects are delivered on time, within scope, and budget

Mentor customers to improve alignment, delivery efficiency, and outcomes

Operational & Performance Management

Oversee efficiency of operational processes and workflows

Develop plans to maximise productivity and operational efficiency

Monitor departmental and project performance metrics

Analyse data and generate reports to identify improvement opportunities

Maintain and enforce quality standards across all activities

Leadership & Team Management

Manage, supervise, and mentor technical staff and contractors

Monitor performance and provide training and development

Foster a high-performance, safety-first, and customer-focused culture

Coordinate cross-functional teams, suppliers, and stakeholders

Compliance, Risk & Safety

Ensure compliance with company policies, industry standards, and regulations

Conduct Health & Safety audits, risk assessments, and reporting

Maintain strong awareness of the Health & Safety at Work Act

Support audit processes and ensure documentation is accurate and up to date

Customer & Stakeholder Engagement

Build and maintain strong relationships with customers and suppliers

Represent the organisation in customer and supplier forums

Understand contractual obligations and manage delivery accordingly

Influence stakeholders to align with best practices and standards