Apple Engineer Level II

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Position: Apple Engineer Level II

Location: Charleston SC Duration: 36 Month REPORTS TO: Executive Director of Information Technology JOB GOAL: S upport the Network and the clients PERFORMANCE RESPONSIBILITIES: Performs system deployments including hardware and software configuration primarily on Apple computers and Tablets. Provides written updates on status of current tickets, open issues and projects. Performs troubleshooting of supported desktop operating systems and applications. Documents system problems and resolution for future reference. Performs image builds for use on all Apple systems. Performs custom software distribution to all Apple systems. Manages backup of Apple workstations and laptops Excellent communication and documentation skills Performs other related duties as assigned by manager and/or assistant manager

JOB QUALIFICATIONS:

EDUCATION: High School Diploma/GED

EXPERIENCE : 3-4 years ’ experience in Apple support with emphasis on Intel-based Apple hardware and software including, MAC, IOS devices. Strong knowledge of TCP/IP and network administration/protocols IOS and/or Mac OS X Application development EMPLOYMENT TERMS: School Term

Syed Mohammad Asif 408 775 7468