Head of Platform Engineering

Platform leadership and vision

• Own the vision, strategy, and roadmap for Rootly’s infrastructure and developer platform
• Build and lead a high performing Platform Engineering organization that may include SRE, infrastructure, DevEx, and internal tooling
• Establish a culture where reliability, performance, and developer experience are non negotiables
• Act like an owner, spotting problems early, mobilizing teams, and driving solutions from concept to completion

Infrastructure reliability and scale

• Architect a highly available, redundant, and scalable infrastructure foundation
• Lead capacity planning, cost management, performance tuning, and long term infrastructure scaling
• Drive operational maturity through infrastructure as code, declarative infrastructure, configuration management, and repeatable automation

Developer experience and productivity

• Enable product engineers to move extremely quickly by optimizing local dev environments, ephemeral cloud environments, fast CI and CD, and reliable canaries
• Provide tooling that abstracts infrastructure complexity and removes friction from development
• Ensure every engineer can ship confidently, frequently, and safely

Reliability, observability, and incident response

• Own platform wide SLOs, SLIs, and error budgets and use them to drive prioritization
• Oversee observability tooling, monitoring, alerting, and incident response processes
• Partner with product engineering teams to ensure services meet reliability and performance goals and to improve runbooks and postmortems

Execution, communication, and leadership

• Drive high quality execution with urgency while balancing long term bets with tactical wins
• Raise the bar and inspire engineers to think bigger, move faster, and deliver exceptional results
• Collaborate closely with Product, Engineering, and leadership to align platform investments with company strategy
• Recruit, mentor, and develop top tier platform engineers and create a culture of excellence

What We Are Looking For

• We care about impact, ownership, and technical judgement. Degrees and big name logos are not required.

Minimum Qualifications

• 10+ years in platform, infrastructure, SRE, or DevOps roles, with increasing leadership responsibility
• Experience leading platform or SRE teams, including hiring, mentoring, and building culture
• Deep expertise with cloud infrastructure, AWS preferred, distributed systems, scaling, and redundancy
• Proven experience designing or operating high scale production systems and delivering operational maturity
• Strong background in observability, performance tuning, and scaling strategies
• Comfortable writing production grade software to solve infrastructure problems, Ruby or Go is a plus
• Strong architectural judgement and systems thinking that anticipates scaling pain before it becomes real

Preferred Qualifications

• Experience delivering DevEx tooling that materially improved developer velocity
• Experience navigating startup to hypergrowth transitions and scaling infra and teams accordingly
• High standards for taste and craftsmanship in platform engineering
• Exceptional communicator, able to translate complex technical decisions for technical and non technical audiences
• Bias toward action with the judgement to optimize versus ship at the right times

What Success Looks Like

By 6 to 12 months you will have

• Built a small but elite Platform team with clear ownership and high morale
• Dramatically accelerated engineering velocity with faster deploys, shorter tests, and fewer bottlenecks
• Established high availability infrastructure with clear SLOs and stronger reliability across the board
• Delivered developer tooling that makes engineering faster and more enjoyable
• Positioned Rootly to scale tenfold in customers, traffic, and complexity

Why Rootly?

We’re not just another startup. We’re building something category-defining and want teammates who crave ownership, love solving hard problems, and thrive in a high-bar, high-impact environment.

Here’s what you can expect when you join Rootly:

• Competitive compensation and early equity in a fast-growing, venture-backed company.
• Comprehensive medical, dental, and vision coverage.
• 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.
• $500 stipend for home office setup.
• Unlimited token usage and access to AI tools
• A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.

If this sounds like the kind of challenge and opportunity you’re looking for, apply now and let’s build something great together.

Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Req ID: 61