Salesforce Automation Sr Engineer

What You'll Do

• Deliver Salesforce Solutions for the GTM Organization

• Contribute to the end-to-end delivery of Salesforce change requests, from analysis and design through development, testing, and deployment.

• Design, develop, and maintain Salesforce customizations across Sales Cloud and GTM-facing applications using Apex, Lightning Web Components (LWC), Flow Builder, and declarative tools.

• Partner with the Salesforce Automation Team Lead and Technical Product Manager to understand business requirements, estimate effort, and execute work from the GTM backlog.

• Ensure solutions are scalable, secure, maintainable, and aligned with Salesforce governance and platform standards.

• Participate in troubleshooting, root-cause analysis, and resolution of complex Salesforce issues.

• Support ongoing platform enhancements while balancing business priorities and technical quality.

• Contribute to Platform Excellence & Automation

• Identify opportunities to improve business processes through automation, configuration enhancements, and self-service capabilities.

• Contribute to the continuous improvement of Salesforce delivery processes, intake mechanisms, and operational efficiency.

• Support Salesforce platform governance through adherence to coding standards, documentation practices, and deployment processes.

• Advocate for reusable components, automation best practices, and scalable platform design.

• Participate in code reviews, technical discussions, and platform improvement initiatives.

• Collaborate Across Global Teams

• Work closely with Salesforce platform teams in India and global stakeholders to deliver business value.

• Support the execution of Salesforce initiatives while maintaining alignment with long-term platform strategy and architecture.

• Participate in sprint planning, backlog refinement, technical reviews, and delivery ceremonies.

• Communicate proactively regarding progress, risks, blockers, and dependencies across multiple time zones.

• Build trusted relationships with technical and non-technical stakeholders across the organization.

• Support Continuous Learning & Growth

• Continuously expand Salesforce platform expertise and stay current with new platform capabilities and best practices.

• Learn from senior engineers and platform leaders while contributing to a culture of collaboration and continuous improvement.

• Support knowledge sharing and contribute to team documentation and best practices.

• Stay informed on emerging Salesforce technologies, automation capabilities, and GTM platform trends.

• What It Takes:

• Technical

• 7+ years of hands-on Salesforce development experience.

• Strong experience with Apex, Lightning Web Components (LWC), SOQL, and Flow Builder.

• Salesforce Platform Developer I certification (or actively pursuing certification).

• Experience working with Salesforce Sales Cloud and exposure to Service Cloud or Marketing Cloud/Pardot.

• Solid understanding of Salesforce data architecture, security models, sharing rules, and governance best practices.

• Experience with Salesforce integration patterns, including REST APIs, SOAP APIs, Platform Events, and Named Credentials.

• Hands-on experience with Git-based version control and Salesforce CI/CD practices using Salesforce DX, GitHub Actions, or similar tools.

• Understanding of software development lifecycle practices, testing methodologies, and deployment management.

• Ability to deliver high-quality Salesforce solutions in fast-paced, request-driven environments.

• Collaboration & Communication

• Experience working with globally distributed teams and stakeholders across multiple time zones.

• Strong verbal and written communication skills with the ability to explain technical concepts to both technical and business audiences.

• Ability to work independently while collaborating effectively within a team environment.

• Strong analytical thinking and problem-solving capabilities.

• Experience participating in Agile delivery environments and sprint-based execution models.

• Mindset

• Builder mentality with a focus on delivering practical, scalable solutions.

• Strong ownership and accountability for delivery outcomes.

• Curiosity and willingness to continuously learn and expand platform expertise.

• Detail-oriented approach with a commitment to quality, security, and maintainability.

• Collaborative attitude and passion for contributing to a high-performing engineering culture.

• Nice to Have

• Salesforce Administrator, Advanced Administrator, or additional Salesforce certifications.

• Experience with Salesforce ecosystem tools such as Traction Complete, Trigger Actions Framework, or similar platforms.

• Familiarity with GTM technology ecosystems including HubSpot, Zapier, marketing automation platforms, and e-commerce integrations.

• Experience supporting manufacturing, industrial, or e-commerce business environments.

• Exposure to Agile/Scrum delivery frameworks and tools such as Jira or Azure DevOps.

• Experience working within a mentorship-driven or engineering excellence-focused environment.