Source description
About the role
Decision Making and Influence
Contributes to the development of the Service Line
Guides strategic and tactical decision making at an engagement level
Client Service Delivery
In collaboration with Client Leaders, Project Leads, and Engagement leaders,operates as a client’s adviser and partner through all phases of an engagement; operates effectively at the highest levels of our clients
Adapts program application and execution to different client situations
Leads and manages the strategic and tactical elements of the full lifecycle of complex, cross-functional initiatives and drives decision-making throughout the process to move the work forward
Develops and manages complex program structures, schedules, budgets, resource plans, and other key project deliverables
Identifies potential risks, develops mitigation strategies and recommends key decisions for complex program
Delivers quality oversight of engagements and provides informal and formal development feedback to associates on their engagement
Builds strong partnerships through effective collaboration with client and internal stakeholders
Business Development
Develops deep knowledge of firm and client businesses. Builds and maintains professional network with clients, partners, and stakeholders
Collaborates with Client Leads to drive extensions, and new business opportunities by identifying (extension, expansion, adjacent) opportunities, architecting solutions and contributing technical subject matter expertise. Often focuses on deal architecture and closure
Supports proposal development, including writing technical sections, defining project scope and estimating project effort. Develops and leverages tools and practices that bring Service Line expertise to the sales cycle in rapid and repeatable ways
Leadership
May be expected to serve as a 1:1 Coach
Collaborates with Project Officers and engagement leaders to provide feedback to their 1:1 Team Members
Designs, coaches, and drives the success of team and Team Members
Coaches and mentors others in developing new skills and growing their careers
Delegates effectively to create leverage and opportunities for the team to grow and develop on the job, including core delivery and business development skills
Consistently demonstrates and lives Point B values
Intellectual Capital
Builds and maintains technical knowledge and expertise of one or more capabilities
Demonstrates thought leadership internally and externally (e.g., publishing, speaking at conferences, leading webinars)
Stays current in domain area trends; conducts benchmarking and research; understands best practices and changes (i.e. laws, regulations, etc.)
Other duties as assigned
More at Point B