Source description
About the role
Lead the technical vision, architecture, and long-term engineering strategy for the CarePath Loyalty platform, ensuring systems are scalable, secure, resilient, and adaptable as the business grows
Assist with the design and evolve a platform capable of supporting integrations across dozens of third-party systems — including pharmaceutical manufacturers, and clinic systems — while maintaining reliability, observability, and operational excellence
Participate to architect data pipelines, APIs, and services that enable seamless data exchange between veterinary clinics, pet owners, drug manufacturers, and industry partners
Partner closely with Product, Engineering, Data, and Operations to translate market opportunities and customer needs into scalable technical solutions that directly support product roadmap planning and prioritization
Drive architectural decisions that balance speed, flexibility, maintainability, and long-term platform health in a rapidly evolving product environment
Identify and drive operational efficiencies across the platform — working with Operations to streamline processes, reduce manual effort, and improve overall system reliability and throughput
Oversee the end-to-end technical execution of key initiatives — managing timelines, dependencies, and cross-functional coordination to ensure on-time delivery and high-quality outcomes
Serve as a technical point of contact for external stakeholders including third-party drug manufacturers, corporate clinic groups, and individual veterinary clinics — translating complex technical concepts into clear, business-relevant communication
Participate with architecture reviews, conduct hands-on technical guidance sessions, and provide project-level oversight for complex initiatives spanning multiple teams and systems
Identify and mitigate technical risks associated with third-party integrations, data quality, platform scalability, and system performance before they impact customers or partners
Evaluate emerging technologies and industry trends related to integrations, data platforms, APIs, and distributed systems to inform the CarePath technical roadmap
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