Production Engineer - Database Operations

Build software that automates the routine work of deploying and running production databases

Participate in regular on-call rotations

Troubleshoot, diagnose, and remediate stability and reliability issues in production database systems

Participate in post-incident reviews and take ownership of follow up actions

Identify patterns across incidents, support tickets, and alerts, and translate those observations into proposals for systemic improvements to our fleet

Manage and execute large scale migrations of the fleet of databases we run

Partner with customer-facing teams during incidents and when setting up new database installations

Work with database engineering teams and infrastructure teams to build resilient and highly available database systems

Continuously invest in documentation, metrics, monitors and other troubleshooting tools

Hold the bar on engineering and operational standards through code reviews, design reviews, and feedback on operating procedures

Build deep expertise and experience in production systems (Kubernetes, cloud environments, Cassandra, Elasticsearch, etc.) and share that knowledge amongst the team