Director of Systems and Product Management

Designs, develops, and launches new Salesforce features and manages internal and external communications; about changes with district staff and school stakeholders;

Develops innovative solutions to improve the user experience for families and schools;

Maintains future development priorities related to Salesforce and the Parent Portal;

Works with internal and external stakeholders to prioritize enhancements;

Builds training materials for new tools for district staff and stakeholders.

Leads external Salesforce development team(s) to develop user stories, functional requirements, and test cases;

Serves as liaison and relationship manager with external software development teams;

Develops scope for both internal and external system development and ensures quality implementation and leads user acceptance testing;

Creates and maintains Visualforce pages, apex classes, page configurations, permissions, lightning components, and flows;

Promotes change sets from development environments to production environments;

Formalizes software development life-cycle and plan long-term improvements for Salesforce and other systems as needed;

Lead project management and adherence to timelines for each application cycle of the annual student matching process;

Leads collection and validation of match input files and data requests for annual application cycle;

Inserts and updates records using the SFDC Data Loader;

Attends staff and other district meetings as necessary; and

Performs other duties as required.