Platform Operations Sr. Specialist

Platform Operations Sr. Specialist As a Platform Operations Sr. Specialist reporting to Sr. Director – Platform Operations, you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You'll be at the heart of keeping global markets running — supporting real-time operations, resolving technical issues, and partnering with clients and internal teams to deliver seamless service. You'll thrive in this position if you're detail-oriented, calm under pressure, and passionate about technology that powers global financial markets. What You’ll Do Monitor production systems in real time, proactively identify and troubleshoot issues to ensure uptime, stability, and optimal performance. Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes. Collaborate with clients, external providers, and internal teams to resolve connectivity and technical issues quickly and effectively. Maintain and improve operational documentation and procedures to drive continuous improvement and knowledge sharing. Partner with engineering and development teams to address operational challenges and implement scalable solutions. What You’ll Bring Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience in technical or market operations. 4+ years of experience in technical operations, system administration, or a related field. Strong knowledge of Linux environments, including administration and troubleshooting. Solid understanding of networking fundamentals including routing, firewalls, and load balancing. Clear communicator with strong problem-solving skills and the ability to work effectively in fast-paced, high-pressure environments. The team operates 24x7 and this role requires flexibility to work on a rotational working day schedule covering morning hours. Nice to Have Experience with Agile and DevOps ways of working. Familiarity with cloud platforms and infrastructure management. Relevant certifications in systems operations or infrastructure. This position will be located in Manila, Philippines and offers the opportunity for a hybrid work environment with at least 2 days per week in-office, subject to change, providing flexibility and accessibility for qualified candidates. Benefits & Rewards We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable). We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees. For more information, visit Nasdaq Benefits & Rewards Career Page. Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process. At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward. Join our Talent Community to stay in the loop on upcoming roles, events, and new opportunities across Nasdaq. Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both. Check the job listing or reach out to our team for role-specific details. We’re a global team of over 8,500 innovators across 38 countries, united by a shared purpose: advancing economic progress for all. It’s not just what we do—it’s how we do it, together. Want a deeper look into our culture? Explore our Culture Book. We support your success through You&Q, our total rewards program that covers every dimension of life—from building wealth and growing your career to prioritizing well-being and family care. Join the Team Advancing Economic Progress for All.