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About the role
Support R&D lab integration across servers, racks, benches, cooling, networking, cabling, power, and lab infrastructure. Plan and execute rack-and-stack work, including layout, equipment placement, cabling readiness, power alignment, and configuration checks. Inspect deliveries, verify assets/serials, document discrepancies, and confirm safe staging or deployment. Troubleshoot and maintain server racks, network connections, firmware/OS updates, liquid cooling, and supporting infrastructure. Apply server hardware, BIOS/BMC, Linux/Windows, CLI, scripting, automation, validation, and rack connectivity skills. Maintain rack elevations, cable maps, asset data, configurations, inspection notes, KPIs, and handoff records. Coordinate with engineering, lab ops, logistics, facilities, infrastructure, development teams, and stakeholders to remove blockers and escalate concerns. Complete required training and follow SOPs for break/fix, deployment, simple change, decommissioning, and IT Critical Environment work. Screen for rack install, inspection, safety, troubleshooting, cabling, power readiness, SOP discipline, and pre-production lab experience. Master's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field AND 3+ years of technical engineering experience; OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field AND 5+ years of technical engineering experience; OR equivalent experience. 5+ years of experience supporting server and infrastructure systems in lab or datacenter environments, including equipment deployment, rack-and-stack, cabling, power distribution, lifecycle management, and hardware installation/removal. 3+ years of experience administering and troubleshooting Linux and Windows operating systems, including command-line tools and scripting languages such as PowerShell. 5+ years of experience diagnosing and resolving hardware, software, and infrastructure issues in lab or datacenter environments. These requirements include but are not limited to the following specialized security screenings: Experience with liquid-cooling systems, including liquid-loop preparation, assembly, and maintenance. Experience with system qualification and validation, including PCIe architectures, I/O interconnect technologies, and high-speed data switching. Experience with systems administration and automation, including Active Directory, Group Policy, MECM, OS imaging, virtual machine administration, PowerShell scripting, monitoring solutions, and operational automation. Experience configuring lab test environments and signal measurement equipment, including oscilloscopes, with the ability to read and interpret schematic diagrams. Knowledge of networking fundamentals, including routing, switching, and LAN technologies. Strong written and verbal communication, documentation, and organizational skills. Demonstrated ability to work effectively both independently and within cross-functional teams, with a growth mindset and commitment to continuous learning. Customer-focused and results-oriented with a strong commitment to security, quality, safety, and operational excellence.
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